These Terms and Conditions govern the selling terms of all orders placed by customer(s) (hereinafter referred to as “you” or the “Customer”) on the domain devilishdemeanour.com from the moment you place an order until payment and delivery. By ordering a product, you agree to be legally bound by these Terms and Conditions.
Please make sure you have read and understood them before placing an order.

CONCLUSION OF CONTRACT

By placing an order on the Site, you are offered to purchase products subject to these Terms and Conditions. On Site you will follow the the below steps in completing your order.

• Find the product(s) you want on the Devilish Demeanour website
• Select the size you require and press ‘Add to Cart’
• Once you’ve added all of the items you require to your cart, select checkout option
• You will be asked to input your shipping & billing details
• Review your order to ensure all items & details are correct
• Press ‘Complete Order’
• You will then receive an order confirmation via email to the email address provided at the time of ordering

In the unlikely circumstance we’d be unable to fulfil your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose and all possible solutions.

Remember to check your cart and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend or cancel your order once it has been submitted. Please do email jayde@devilishdemeanour.com and our customer service will do their best to help you, but please note order cancellations or changes to orders may not be possible.

Devilish Demeanour reserves the right to reject or cancel your order fulfilment of all orders placed on our website. We explicitly reserve the right to not accept your order for any of the following reasons:

• The product is not available / in stock
• Your billing information is not correct or not verifiable
• Your order has been suspected of fraudulent activity
• We could not deliver to the address provided by yourself
• Force Majeure
• In the event of misspelling, pricing or other errors or mistakes in the website information

SHIPPING & DELIVERY

•  All orders made on the Devilish Demeanour website are despatched from Australia. We aim to get all orders out on the same day; however, due to volumes this is not always possible. Tracking numbers, if applicable, are included in your shipping confirmation email.

•  Depending on where you are located, you will be given various delivery options. The amount of the delivery fee will depend on the delivery option you decide to choose. You will be able to find all the delivery methods available for your country during the checkout process. 

• We will carry out a pre-authorisation check on the card used for purchase to ensure there are sufficient funds to complete the transaction. The product you have purchased will not be dispatched until this check has been completed and payment has been captured. 

•  Devilish Demeanour cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following: Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks. 

CUSTOMS & TAX

• Countries outside of Australia may be subject to additional duties to be paid. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival. 
• If you refuse to pay the duties to release your order, the order may subsequently be abandoned by the courier and made non-refundable.
• Devilish Demeanour will make every effort to ensure the parcel can be shipped back to the warehouse and refunded. Shipping and handling fees may in this case be applied to the customer.